The Great Grand Illusion and Death of Customer Service:
_____ What is it going to take to improve the provision of social services and customer services and prevent the payers and consumers and customers and debtors and patrons and sub-scribers from feeling like burdens and sub-ordinates to the very people and providers whose salaries and wealth comes from the patrons and public.
_____ So what is it going to take:
– More taxes
– More charitable contributions
– More gifts, praises and flattery
– More garlands, medals, and trophies
– Increased wages, and salaries, and bene-fits, bonuses, and perks, for those employed to provide the same services to the public
– More 1-800-HOPE numbers
– More Guests of Honour, Dignitaries, Bureaucrats, Politicians, Diplomats
– More VIP’s
– MORE POLICE
– MORE INTELLIGENCE
– MORE SPIES AND SPYING AND ESPIONAGE AND SECRET AGENTS
– MORE PROSECUTORS AND LAW ENFORCERS AND LAW INSTRUCTORS AND PROFESSORS AND ENACTERS AND MORE JUDICIARY AND JUDGES AND ATTORNEYS AND BARRISTERS AND ADVOCATES, MORE PRIVATE INVESTIGATORS AND DETECTIVES AND MORE COMMISSIONS AND MORE COMMISSIONERS
– MORE SECURITY COMPANIES AND PRIVATE GUARDS
– MORE SURVEILLANCE
_____ What will it take to improve quality of service and customer service?
_____ What is it going to take to get people to give service with a sincere smile?
Hamilton, Ontario, Canada
Sunday 30 November 2014.